Recent Lockbox / Key Card News

Unlicensed Assistant Key Holder Agreement
Battery Preservation Tips
Changing the Battery in a GENI or GENII
Changing the Battery in an NXT
Reciprocity Form for RAYAC agents to access AACAR
Reciprocity for Garrett County Association of Realtors
Virginia Reciprocity
Reciprocity Form for Coastal Association of Realtors

SentriLock Card Process
To apply for a SentriLock card, you must be an active primary member of AACAR. The card service is leased from AACAR. You need to schedule an appointment to pick up the card by calling 410-544-4554. It takes approximately 15 minutes to issue a new card, and you must complete the necessary paperwork when you arrive. There is no insurance on the card. If it is lost or stolen, the replacement cost is $25.

Should you need to purchase any SentriLock boxes, you will need to bring your SentriLock card with you. You can not buy one without the card. The cost of a box is approximately $100.

If you are having problems with your SentriLock card, you can call their call center at 1-877-736-8745. This number can be found on the back of your card. 

SentriLock Reciprocity
You may show property in other areas other then Anne Arundel County. Your SentriLock card has automatic reciprocity in Bay Area, Baltimore County, Baltimore City, Carroll County, Frederick County, Greater Capital Association, Hartford County, Historic Highlands, Howard County, Mid Shore, Pen Mar, Prince George’s, and Southern Maryland.

Additional areas can be added to your card for FREE, but require a reciprocity form to be processed in advance. These areas include: Coastal (Ocean City), Garret County, Northern Virginia, Greater Piedmont, and Prince William. Here is how you can add these areas to your card. For Coastal and Garret County go to their website. Coastal’s site is Then select “Join CAR” and find the “Coastal Association of Realtors SentriLock Reciprocity Key Access Agreement” Complete the form which includes obtaining a broker signature, and fax it to Coastal at 410-641-2995. Garret County Association recently joined the SentriLock family. Go to their website association of realtors. Select the “Public” link. Under the logo at the top, click on the small word “Link” under that section. Garrett is a resort community and in addition to the reciprocity form you need to sign their “Rules and Regulations for the SentriLock System.” These are the first two forms under the link. After completing these you can fax them to (301) 334-8405. Please allow 2-3 days for processing.

To add Northern Virginia, Greater Piedmont, and Prince William go to our website, and select key services. Do not assume that because Virginia was on your Supra key it is automatically on your SentriLock card. After you complete the form fax it along with a copy of your current Virginia license to Anne Arundel County Association at 410-647-5102.

After you have faxed the appropriate paperwork, it is a good idea to make sure the area is on your card before heading out to show property. Place your card in the card reader and view your agent tab.